Hello and welcome to JCB TRR AUTOMOTIVE!
TRR Tractors started in 2001 has its own prominent place in the agriculture equipment market in its territory establishing a strong customer base and confidence through the right suggestions for purchase of product to its customers and also the non tiring customer support through which we have won the credibility of our customer paving way for our growth which has given us the confidence to venture in to more & more endeavors.
TRR Automotive the second feather in the cap is a part of the TRR Group of companies, has been engaged in the sale & support of construction, quarry & earth moving equipment since 2007. With over a decade of experience in the field, and association with JCB, the world leader in Construction Equipments, TRR is well placed to take full advantage of the construction & infrastructural much awaited growth in Indian economy expected sooner than later that India is poised to experience
TRR Group offers “one stop solution” to customers looking for Agricultural, Farming, Construction, quarry & road laying equipments, besides other applications through the various organizations under its banner. . We embark on business solutions starting with advice & consultancy in choosing the right product. TRR is a leading player in mechanization of the farming sector and in the infrastructure development activities in Tamilnadu, from agricultural mechanization, construction, quarry activities to building highways across Tamilnadu….truly “helping to build the India of tomorrow”. TRR has ambitious growth plans & the vision to achieve market leadership in all products & services it offers by being a customer centric organization, as well as a preferred employer. This helps in moving towards the vision of achieving customer delight, through the technically superior & more productive JCB products coupled with TRR’s world class product support, in maximizing customer’s profitability.
It’s hard to find a better group of people than the folks at TRR Automotive. Our knowledgeable & friendly staff will help you every step of the way, throughout your entire buying process. We are committed to customer satisfaction, so it is no wonder why we have had very pleased customers returning to us time again throughout our decade old history.
TRR strongly believes that talented people are the competitive advantage and is committed to people excellence. Professionalism, Teamwork, focus on training & development, and a congenial work environment ensure that TRR employees excel in their performance. Constant monitoring of employee engagement levels & organizational health indices & continuous improvement plans have put TRR on the path of becoming a “Preferred Employer”.
We deliver the support you need.
Our customers’ are at the very heart of our business – we aim to provide world-class support and deliver 100% customer satisfaction.
We understand that this is a business about relationships, as well as machines. We aim for customer satisfaction every time, and understand that this means supporting the machine throughout its life. We aim to ensure minimum downtime of your machines by -
5 Sales & Service Outlets in Tractor division, 18 outlets with 5 workshops in Automotive division 5 Mobile Service Vans for faster movement & reaching all the interiors of our territory.
We have a team of customer friendly members with lots of expertise exclusively dedicated for Customers Relations Management to support our customers to record, respond & resolve all the customer complaints, irrespective of department and restore their machines shortening the down time as much as possible.
“Our Strategy is to deliver the best customer support in our industry- putting the customer at the very heart of our business”
The right parts at the right time Whether your equipment is used for construction, landscaping, agriculture or general and maintenance, you can’t work when it breaks down or needs service. The parts department at TRR Group is fully equipped with customer friendly experienced staff who know this. Our primary goal is to have the parts you need on hand for speedy pickup or delivery. We closely monitor parts demand for all our product range, to ensure we stock the right parts at the right time.
If you need an unusual item we do not keep on hand, we can typically arrange one in the short span of time. Concerned about having to make a long & fuel consuming road trip to our parts store?
All you have to do is give us a call, or look up & place your order online. Your parts can be delivered to your location in the next 48 hours.
No matter how large or small the application, no matter what you need, our parts team will help you get the right parts at the right time, so you can get back to work.
We want to make money work harder for you. We have the industry experience to help you find the package best suited for you.
First of its kind program in Agri & Construction Equipment Industry. Easy finance solutions for all our Customers.
Making TRR Dealership as a “One Stop Solution for Customers”.Credit Risk, Due Diligence- Responsibility of Finance Companies.
Financing packages are designed flexible to meet your needs.
If your machine breaks down and you do have a service contract, it will be repaired not only faster – without you spending time investing all of your alternatives — but at little or no cost, depending on the contract. It’s important to remember that there’s always the potential for something to go wrong for unforeseen reasons. You’ll do yourself and your business a favor if you protect your investment with a service contract. The cost of buying or renewing service contracts far outweighs the time and expense otherwise required for machine restoration. .
TRR shall provide its services and meet its obligations under this Contract in a timely and workmanlike manner, using knowledge and recommendations for performing the services which meet generally acceptable standards , and will provide a standard of care equal to, or superior to, care used by service providers for similar equipments.
Here are the top three reasons you should buy or renew “Annual Service Contracts” to support your business: Peace of Mind
First of all, when making purchases, peace of mind surrounding your investment and its ongoing contributions to your business environment is imperative. If and when critical products fail, you want to be able to restore them quickly and cost effectively. That’s where service contracts come in. Knowing that your product is covered by a service contract can relieve you of stress and allow you to focus on important business decisions instead. Plus, there’s a lot less panic involved when equipment break downs do occur, if you know you can rely on the protection covered under a service contract to get things working again..
Tech support is part of the lifecycle of the investments your business makes. For better or for worse, in the business world we have to deal with product or tech support teams on a regular basis. But your experience with tech support will be infinitely better if you have a service contract in place. Customers with service contracts have priority and may be entitled to predominant support calls. In addition, product issues are typically resolved faster and without complication. If time is money for your organization, and frustrating tech support experiences are not what you signed up for, then purchase a service contract. You won’t regret it.
The bottom line is that service contracts simplify the process of running your business:-
With less stress you’ll be able to focus on growing and running your operations. You’ll find that in the long run you’ll be spending less time and energy – as well as less money – on your products if you turn to the manufacturers who made them when it comes to your repair The only way to do that is through “Annual Service Contracts”.
We at TRR aim at assisting our customers cover comprehensive insurance including overturning at attractive rates & facilitate in claiming insurance coverage in the event of an accident, over-turning, theft, strike, riot, terrorism, natural calamities, fire, personal accident coverage to driver, third party property damage, besides clauses under the Motor Vehicles Act, 1988 & Central Motor Vehicles Rules, 1989, for all our products.
As a concluding note TRR group strives hard for growing together with customers and who are our noble lifeline.
